SHIPPING POLICY

byNUT · bynut.es

Last updated: May 2026

1. Carrier and coverage

Carrier: Correos (Sociedad Estatal Correos y Telégrafos, S.A.)

Shipping area: Mainland Spain and the Balearic Islands. Shipments to the Canary Islands, Ceuta, Melilla and smaller islands may be subject to special conditions — please contact us at info@bynut.es before placing your order.

2. Delivery time

The estimated delivery time is 3 to 4 business days from order confirmation, in line with Correos' standard transit times for domestic shipments.

This timeframe is indicative and may be affected by circumstances beyond byNUT's control, such as national or local public holidays, adverse weather conditions, incidents within the transport network or situations of force majeure. byNUT is not responsible for delays caused by the carrier once the order has been handed over to the courier service.

3. Shipping costs

Free shipping on orders equal to or greater than €60.

Orders below €60: shipping costs will be calculated and displayed transparently during checkout, before you confirm the order.

4. Order processing

Orders are processed on business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the following business day.

Once processed and handed over to Correos, you will receive an email notification with a tracking number so you can check the status of your shipment on the Correos website.

5. Shipping address

It is the customer's responsibility to provide a correct and complete shipping address. byNUT is not responsible for delays or non-delivery caused by errors in the address provided.

If the order is returned due to an incorrect address or because it was not collected within the established deadline, the reshipping costs will be borne by the customer.

6. Receiving the order

We recommend that you inspect the package at the moment of delivery. If you notice external damage to the packaging, we advise you to note it on the carrier's delivery slip and inform us as soon as possible at info@bynut.es, attaching photographs of the condition of the package and the products.

7. Contact

For any queries about the status of your order or shipment:

Address: Cosmonuts, S.L. (byNUT), Carrer de París 142, B-A3, 08036 Barcelona, Spain

Email: info@bynut.es

This is a courtesy translation. The original Spanish version shall prevail in the event of any discrepancy.